There's a Better Way to the Cloud: Get the Support you Need
We often read about client support nightmares within consumer industries; however business-to-business support stories don’t always make headlines. With that said, it doesn’t mean they aren’t happening daily and even disrupting critical business operations.
Today, cloud technology powers enterprises and even the smallest hiccup in connectivity or service can cause major issues for businesses. The best cloud technology works imperceptibly for non-IT personnel and should be seamless for the technical teams that manage it.
Gartner predicts that almost half of large enterprises will be engaged in a combined, public/private cloud operation, (aka: "hybrid" cloud computing), four years from now. These hybrid environments often require the support of an IT partner. The ideal partner should provide flexible, reliable and knowledgeable IT support, but unfortunately many providers fall short.
Our friends at the fictitious company, Data-Jif, understand the woes of poor client cloud support.Watch the video below to see how they feel “alone” in the cloud and await email responses from their cloud vendor, but instead receive radio silence.
Don’t be like Data-Jif—there’s a better way to the cloud, I promise! When it comes to support, we don’t just go through the motions. We provide the expert support you can only get from one of the industry’s most experienced cloud providers, backed by top-rated cloud services and smarter billing.
Navisite is committed to operational and service excellence and strives to provide industry-leading service—even in the most complex of IT environments. We believe every client deserves world-class service and support. Our team of highly experienced IT professionals is passionate about our clients businesses and dedicated to their success. With support available 24/7/365, our philosophy and commitment to service is deeply rooted in the breadth of expertise we bring to every relationship.
Our client feedback is a testament to our commitment to client support. See what our client, REC Solar Director of IT, Mitch Prowse, has to say:
“Regardless of what representative from Navisite is there for me – it’s been an amazing experience. They have a deep care for our account and feel like an extension of my team. I’m confident that when a challenge arises, as they will, Navisite will correct the problem and exhaust all resources to mitigate recurrence.”
Don’t settle for poor client support – there’s a better way to cloud.
Contact our team today to learn more about how to partner with Navisite for world-class data centres, support and predictable billing.