Dispelling DaaS "Superstitions" for Friday the 13th
It’s finally here, the day many superstitious people dread, Friday the 13th! Whether you personally believe Friday the 13th is in fact an unlucky day, it is widely known in pop culture to be a day where some act a bit more cautiously than usual. The fear around this date is so real scientists have officially created a word for the condition to describe those with a fear, “paraskevidekatriaphobia.” Like many superstitions, it can be difficult to source exactly where, when and why this date has such a widespread negative connotation. Regardless, the fear is palatable with airlines even reporting lower booking rates on Friday the 13th!
The cloud industry is often stricken by its own superstitions, with various factors and even some vendors feeding into misconceptions around the capabilities, security and cost of cloud. Desktop-as-a-Service (DaaS), a relatively young development in cloud, continues to be an area in which there are a number of myths circulating.
While I can’t explain the eerie feeling Friday the 13th brings about, here are some myth busters to help quell any misunderstanding around DaaS:
Myth #1 – DaaS is not secure! Across all areas of cloud, security remains top of mind for many organizations. With DaaS in particular, there is a fear that, if the safeguards cannot be seen or felt, than the solution simply can’t be secure.
Reality: For the service provider, their whole business is built on developing a highly secure service, including putting operational controls and technology performance controls in place. Danny Allen, Sr. Director Technical Marketing at VMware, offers a helpful analogy on this topic that likens DaaS security to securing finances. He explains that, while you may have more “control” when you store money under your mattress, an established bank has far more advanced security measures in place to ensure your funds are safe – even if they are out of sight. Similarly, a data centre is built from the ground up with security top-of-mind.
Myth #2 – Users won’t like DaaS. With some end users having more than 20 years of experience with a physical PC, they might perceive DaaS to be a tradeoff, rather than an upgrade.
Reality: While change can have some initial challenges in any area of technology, overall end-users have been very receptive to DaaS as it provides unprecedented levels of flexibility compared to sometimes immobile, company-issued devices. The agility that DaaS offers business personnel can enable anywhere, anytime access to critical data and applications on nearly any device. Not only will the end-user experience more flexible workstyles, but an organization can reap the benefits of enhanced productivity.
Myth #3 – There is no way to license DaaS appropriately as a cloud-hosted service. Licensing is critical to many industries and enterprise organizations often harbor concerns around how cloud will impact licensing in virtualized desktop environments.
Reality: There are many large providers today delivering DaaS to enormous organizations that are heavily regulated. Service providers are able to address several licensing challenges, including the fact that Microsoft only allows licensing of a full blown desktop operating system on dedicated hardware. To cater to this, service providers are able to dedicate a physical compute blade or set of blades to an individual client that can then run dozens of individual VMs on that dedicated compute and still provide a native Windows operating system. The client can use their own existing licenses, as well as benefit from a full desktop experience.
For other clients, that do not want to provide their own licenses or may need smaller environments, service providers can create a skinned server desktop. In doing this, the provider runs a full version of a Windows OS on a server that can run multiple clients on a single piece of compute hardware, ultimately passing on a number of cost savings to end-users.
Interested in hearing more about DaaS “superstitions”? Watch this video where Chris Patterson, Director of Product Management at Navisite, and Danny Allen, Sr. Director Technical Marketing at VMware, discuss the truths and misconceptions of Desktop-as-a-Service and its role in the modern business.